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FAQ's


What should I do if my box is late or there’s an issue with my delivery?

We’ll do our best to email you ahead of time if our shipping carrier confirms there may be a change to your expected delivery day. If you haven't heard from us and your delivery doesn’t arrive on the day it was scheduled to arrive or if you have concerns, please let us know by calling (980) 858-6679

How do I track my delivery?

Once your order has shipped, you’ll receive an email notification with the subject line "Your delivery is on its way!" The email will provide your order details and tracking number.

What kinds of payment methods do you accept?

Visa, Apple Pay, Master, Discover, American Express, & E-Gift Cards

What do I do if I entered the wrong shipping address?

You can contact us at (980) 858-6679 to cancel your order or change the shipping address. We cannot make changes to the items purchased.

Are your items Authentic?

All of our items are 100% authentic guaranteed. Our goal is to be the most trusted source for sneakers, apparel and accessories from the world’s premium boutiques and retailers, as well as our trusted network of resellers; we only sell authentic products. All resale products are verified by in-hand verification to provide assurance that the product is both authentic and as described. Our specialists go through meticulous training and inspect everything from the label to stitching, texture to color, and so much more.

Return Policy

All sales are final! We do not accept returns or exchanges.